Culture, Lean Innovation, and Customer Empathy Interviews
Jan Kittoe is has worked for American Family for 14 years. She is Vice President of American Family’s Ignite area – the team that is driving a culture of innovation at the company. Her team empowers employees to solve problems for customers using evidence-based decision making.
Before Ignite, Jan was VP of Talent Development. She also has been a manager and director of Organization Effectiveness, Executive Development and Talent Development as well as an Organization Effectiveness Consultant. Before American Family, Jan worked in management U.S. Cellular for eight years. Jan holds a bachelor’s degree in psychology and a minor in sociology from the University of Wisconsin-La Crosse.
Jan Kittoe is available to talk about developments and trends in the areas identified. If you would like to arrange an interview with Jan, please contact a member of the media relations team or send a message to the media relations mailbox.