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American Family ranks No. 71 on Fast Company’s List of the 100 Best Workplaces for Innovators


The American Family Insurance Group of companies is honored with No. 71 on Fast Company's Best Workplaces for Innovators list.

Fast Company today announced its fifth annual Best Workplaces for Innovators list, honoring organizations and businesses that demonstrate an inspiring commitment to encourage and develop innovation at all levels. The American Family Insurance Group of companies came in at No. 71, in part for how it reaches across the entire organization to find creative solutions that improve and personalize claims experiences for customers.

Developed in collaboration with Accenture, the 2023 Best Workplaces for Innovators ranks 100 winners from a variety of industries, including entertainment, biotech, consumer packaged goods, marketing, education, healthcare, and many more. Fast Company editors and Accenture researchers collaborated to score nearly 1,000 submissions, and a panel of eight distinguished judges reviewed and endorsed the top 100 companies. The 2023 awards feature workplaces from around the world.

“We are proud to be recognized as a top workplace for innovators. We are even prouder of how our mindset, which is championed from the top of the organization, has encouraged our claims team to approach projects and challenges collaboratively,” said Chief Claims Officer Tim Constien. “We’ve tapped into creative thinking, expertise and diverse experience from all corners of the organization. This has resulted in customer centered, personalized loss support for our customers and greater engagement for our employees.”

The organization brought claims systems from its five insurance companies together on one platform with its data in one cloud solution, making it possible to measure and scale innovations quickly. This has led to a more seamless and efficient experience for customers and employees alike.

“Every innovative effort we undertake centers around support in the face of loss. As we design experiences to personalize loss support for our customers, we look to partner where there is an existing capability and develop solutions when they do not yet exist,” said Constien.  

To see the complete list, go to

Fast Company’s Best Workplaces for Innovators issue (Summer 2023) is available online now, and the print issue will be on newsstands beginning July 18, 2023. Join the Best Workplaces for Innovators conversation using #FCBestWorkplaces.




About Fast Company
Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication Inc., and can be found online at


About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at


About the American Family Insurance Group
Based in Madison, Wisconsin, American Family Insurance has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investment and creative partnerships to address societal challenges. We act on our belief in diversity and inclusion by constantly evolving to meet customer needs and preferences. American Family Insurance Group is the nation’s 12th-largest property/casualty insurance group, ranking No. 301 on the Fortune 500 list. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance Group also includes CONNECT, powered by American Family Insurance, The GeneralHomesite and Main Street America Insurance. Across these companies the group has nearly 13,000 employees nationwide.