American Family Insurance group companies respond to customers impacted by Hurricane Ian

Claims professionals from all American Family Insurance group companies are responding to help our customers in the aftermath of Hurricane Ian. As of October 7, claims in Florida, Georgia, North Carolina, South Carolina and Virginia total more than 3,500 and are expected to rise as customers are able to access their properties.

In the week before Hurricane Ian’s landfall, more than 200 claims and call center employees from across the American Family Insurance group prepared to help customers in the line of the storm. The highest reported wind gust from the storm was 128 mph and with rain as much as 31 inches of rain in some areas.

Donating thousands to local organizations

Homesite, Main Street America and True, along with the American Family Insurance Dreams Foundation, are giving $10,000 each to Harry Chapin Food Bank, Premier Mobile Health Services and Habitat for Humanity of Lee and Hendry Counties to aid disaster relief efforts in the impacted areas. Homesite, Main Street America and True provide service to many customers in the region who are dealing with the aftermath of the storm. In addition to this localized response, the Dreams Foundation has a longstanding partnership with the Red Cross and provides $40,000 annually to support any emergency response needs in our footprint. Our teams will continue to work with our customers as they evaluate the damage and work to recover.

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About the American Family Insurance group
Based in Madison, Wisconsin, American Family Insurance has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investment and creative partnerships to address societal challenges. We act on our belief in diversity and inclusion by constantly evolving to meet customer needs and preferences. American Family Insurance group is the nation’s 13th-largest property/casualty insurance group, ranking No. 251 on the Fortune 500 list. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance group also includes CONNECT, powered by American Family Insurance, The General, Homesite and Main Street America. Across these companies the group has more than 13,500 employees nationwide.