Claims and Catastrophe Response
Wendy Scheper is Associate Vice President of American Family’s claims auto physical damage operations. In this position, Wendy leads a team of more than 800 claim professionals who handle the review of damage to customers’ vehicles. Wendy has deep and broad knowledge of claims trends and issues. For more than 20 years she’s worked in a wide variety of roles across the company’s claims organization, including numerous leadership positions.
During her six-year tenure as Catastrophe Claims Manager, Wendy worked extensively with customers, American Family agents and employees across the country while managing our company’s response to severe weather events including major wildfires, tornadoes and wind and hail storms. Wendy is a graduate of the University of Wisconsin-Whitewater with a Bachelor’s in communication and history and a minor in race and ethnic cultures.
Wendy Scheper is available to talk about developments and trends in the areas identified. If you would like to arrange an interview with Wendy, please contact a member of the media relations team or send a message to the media relations mailbox.