For this gift, the nonprofit partner was Stand Down Madison, whose mission is to link community partners, offering a wide variety of essential services such as healthcare, housing assistance and food as “a hand-up not a hand-out,” to veterans experiencing, or at risk of homelessness. The individual nominated to receive the vehicle is an active-duty military member who volunteers with the organization.

NABC Recycled Rides latest recipient 
Hakeem Williams was enthusiastically recommended by Stand Down Madison for this NABC Recycled Rides presentation.

Hakeem not only regularly volunteers with Stand Down Madison, he balances active-duty military service in the Air National Guard with being a University of Wisconsin-Madison student. He has received numerous military awards, including the Titan Award for outstanding contributions and selfless service, as well as been inducted into honor societies for high academic standing and leadership.

Most notable of all, he manages all this as the single father of three children. Hakeem was described as “an exceptionally deserving candidate for this gift.”

Hakeem and his three children were special guests at the game at American Family Field.

“Hakeem is someone who continually serves others – his family, his country and veterans in need, and does it all without the benefit of reliable transportation,” said Tim Constien, American Family Insurance chief claims officer. “Assisting individuals like Hakeem is what the Recycled Rides program is all about, and we’re honored to support and thank him for his selfless commitment to so many others. We’re proud to present this vehicle gift to Hakeem, knowing it will make life better for him and his family and ease the transportation barriers he’s faced in the past.”

Representatives from the participating organizations presented Hakeem with the keys to a completely refurbished 2022 Toyota Highlander. 

In addition to Hakeem and his children, attending the event from American Family Insurance were Tim Constien and Vice President of Claims Danny Henderson. Representing Gerber Collision & Glass were Dennis Demaio, national account manager and Gary Bunce, senior vice president of sales. Angie Nickels was also in attendance with Stand Down Madison.

Photo caption from group photo, left to right: Hakeem Williams, Tim Constien, Danny Henderson, Dennis Demaio, Gary Bunce, Angie Nickels

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About American Family Insurance 
American Family Insurance based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance is the nation’s 12th-largest property/casualty insurance company, ranking No. 226 on the Fortune 500 list. American Family has a current ‘a+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for at least 75 years. The company offers American Family-brand products through a network of exclusive agency owners as well as nationwide through key strategic partnerships. American Family Insurance also includes Homesite and Main Street America Insurance. The company has approximately 10,500 employees nationwide.

American Family Insurance and body shop Gerber Collision & Glass teamed up to provide the refurbished vehicle during a presentation at the March 1 Milwaukee Brewers^TM spring training game at American Family Fields of Phoenix^TM.

American Family and Gerber Collison & Glass worked together with a nonprofit organization to identify a deserving recipient for this gift. Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle. 

For this gift, the nonprofit partner was St. Joseph The Worker of Phoenix. St. Joseph the Worker is focused on helping people facing homelessness, poverty and other barriers to become self-sufficient through meaningful, stable employment. Their work centers on employment as the foundation for long-term stability and community prosperity. Their goal is to connect people with jobs and stable housing, building essential life skills and supporting them holistically so they can move from survival to independence.

NABC Recycled Rides latest recipient 
St. Joseph the Worker staff have worked with recipient Sarah Phillips, a devoted single mother taking many steps to improve her and her daughter’s life. She moved from Chicago to Glendale last year and has been working hard to establish roots in the community. Sarah has never owned a car and transportation is an ongoing challenge for her, whether getting to work, appointments and doing everyday errands. Having a reliable vehicle will be life-changing for Sarah and her daughter, providing independence and stability. St. Joseph the Worker has been assisting Sarah and staff have witnessed her determination to succeed firsthand. They will continue to provide Sarah with support on her journey to self-sufficiency. 

Sarah along with her mother Michelle and her daughter, were special guests at the recent Milwaukee Brewers vs. Kansas City Royals spring training game at American Family Fields of Phoenix.

“After more than a decade of participating in the Recycled Rides program, we continue to see the incredible positive impact reliable transportation has on someone’s life,” said Tim Constien, American Family Insurance chief claims officer. “With this vehicle, Sarah will be equipped to succeed at building a secure, thriving future for her family and move her along the path to self-sufficiency by overcoming daily barriers. We know this will be a life-changing step toward a safe and secure future and we’re honored to assist Sarah on her journey.” 

Representatives from the participating organizations presented Sarah with the keys to a completely refurbished 2022 Honda Odyssey. 

In addition to Sarah, her mother and daughter, attending the event from American Family Insurance was Constien and Danny Henderson, vice president of claims. From Gerber Collision & Glass, Gary Bunce, senior vice president of sales, and Dennis DeMaio, national account manager. Also joining Sarah and her family was Brittany Bunce with St. Joseph the Worker. 

Photo caption from group photo, left to right:  Help from one of the Brewers Famous Racing Sausages, Sarah and family, Brittany Bunce, Tim Constien, Danny Henderson, Gary Bunce, Dennis DeMaio

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About American Family Insurance 
American Family Insurance, a mutual holding company based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance is the nation’s 12th-largest property/casualty insurance company, ranking No. 202 on the Fortune 500 list. American Family has a current ‘a+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for at least 75 years. The company offers American Family-brand products through a network of exclusive agency owners as well as nationwide through key strategic partnerships. American Family Insurance also includes Homesite and Main Street America Insurance. The company has approximately 10,500 employees nationwide.

This year’s holiday will be a little brighter for Mark Knowlton, the recipient of the vehicle donated by American Family Insurance and refurbished by Gerber Collision & Glass as part of the National Auto Body Council (NABC) Recycled Rides® program.

Through this program, American Family partners with local auto body shops to donate vehicles that have been declared a total loss, which could result from a collision, hail damage or other accident. This nationwide, nonprofit project, organized by the NABC, repairs and donates vehicles to deserving recipients.

Since 2007, the National Auto Body Council Recycled Rides Program, along with their partners like American Family, has presented more than 3,500 vehicles, valued at more than $50 million to both people in need, veterans and charitable organizations. 

Recipients gain from total-loss

When a car is declared a total loss, American Family pays the customer for the actual cash value of the vehicle before the loss. American Family usually takes possession of the vehicle and can sell it through a salvage vendor. With this program, rather than take the salvage proceeds, American Family donates the vehicles and a local auto body shop donates its services to repair them. Other vendors also offer parts and services. The vehicles are repaired to industry standards and meet safety requirements.

American Family and Gerber Collison & Glass worked together with a nonprofit organization to identify a deserving recipient for this gift. Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle.

This most recent recipient was chosen in collaboration with Veterans Outreach Wisconsin, an organization that works to improve the lives of at-risk veterans households in every community in Wisconsin. Support includes food and housing assistance as well as trauma-informed programming.

Knowlton guest at UW men’s basketball game

Mark was a special guest at the Wisconsin vs. Central Michigan men’s basketball game on December 22 at the Kohl Center in Madison. 

Mark proudly served in the U.S. Air Force and in the Vietnam War and was the recipient of Cold War and Vietnam War ribbons. He reached out to and worked diligently with Veterans Outreach of Wisconsin to navigate some difficult challenges he has faced in life. In nominating Mark, The organization’s Director of Program Services Sonya Flinn noted Mark has shown motivation in making positive choices and has demonstrated his reliability and responsibility for improving his life. He has regular medical appointments at the VA Hospital in another city, which have been difficult with cab or ride-sharing being cost-prohibitive and public transportation not always available to accommodate his schedule. He also has a teenage grandson who lives some distance away; the vehicle will allow him to spend more time with him, benefitting both. Perhaps most of all, Flinn said, having a safe vehicle of his own will provide Mark with “freedom, dignity and peace of mind.”

“Many of us take safe and reliable transportation for granted and have no idea of the hardship we would face without it, from getting to work and important medical and other appointments to simply being able to see friends and family,” said Tim Constien, American Family chief claims officer.. “Mark served our country honorably and we’re pleased to be able to help alleviate some of the added stress that comes from not having his own transportation. We know this vehicle will remove that barrier and assist in Mark’s independence and restore his autonomy as he continues to take positive steps in his life.” 

In addition to Constien, also at the Kohl Center for the presentation was American Family Claims Director Ben Bilkey, and local agency owner Vicki Wagener. Representing Gerber Collision & Glass was David Griffin, market manager, and Holly Whitley, general manager. Sonya Flinn was also on-hand to lend support to Mark, who was extremely grateful to accept this gift.

American Family Insurance and Gerber Collision & Glass have participated in the NABC Recycled Rides program providing vehicle gifts for more than a decade and do several presentations at various American Family Insurance partner venues each year for deserving recipients.

Pictured in photo: Mark Knowlton, Tim Constien, Ben Bilkey, Vicki Wagener, Holly Whitley, David Griffin, Sonya Flinn.

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About American Family Insurance 
American Family Insurance, a mutual holding company based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance is the nation’s 12th-largest property/casualty insurance company, ranking No. 202 on the Fortune 500 list. American Family has a current ‘a+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for 75 years. The company sells American Family-brand products, primarily through exclusive agency owners in 19 states. American Family Insurance also includes CONNECT, powered by American Family Insurance, Homesite and Main Street America Insurance and has approximately 11,000 employees nationwide.

Through this program, American Family partners with local auto body shops to donate vehicles that have been declared a total loss, which could result from a collision, hail damage or other accident. This nationwide, nonprofit project, organized by the NABC, repairs and donates vehicles to deserving recipients.

Since 2007, the National Auto Body Council Recycled Rides Program, along with their partners like American Family, has presented more than 3,500 vehicles, valued at more than $50 million to veterans, individuals in need and charitable organizations. 

Total-loss cars are a gain for recipient independence

When a car is declared a total loss, American Family pays the customer for the actual cash value of the vehicle before the loss. American Family usually takes possession of the vehicle and can sell it through a salvage vendor. With this program, rather than take the salvage proceeds, American Family donates the vehicles and a local auto body shop donates its services to repair them. Other vendors also offer parts and services. The vehicles are repaired to industry standards and meet safety requirements.

American Family and Gerber Collison & Glass worked together with a nonprofit organization to identify a deserving recipient for this gift. Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle.

This most recent recipient was chosen in collaboration with the Seattle Vet Center.

Recipient is guest at Lumen Field

Jacqueline was a special guest of American Family Insurance at the Seattle Sounders vs. LA Galaxy soccer game on September 13 at Lumen Field, where she was presented with the keys to a completely refurbished 2021 Toyota.

A retired U.S. Army veteran Private First Class, Jacqueline served with the 62^nd CBRN company while stationed at Camp Humphrey in Pyeongtaek, South Korea.

Since her transition out of the military in 2021, Jacqueline has shown remarkable determination in rebuilding her civilian life. She quickly secured employment in the security field, including access to a shared vehicle.

While living with her mother, Jacqueline saved enough to purchase her own vehicle, while continuing to pay rent. Unfortunately during a period of unemployment, she lost possession of her vehicle and was without transportation.

However, despite these obstacles, Jacqueline never stopped striving and was determined to meet these challenges and get back on track. Last November she began a new full-time job, marking a major, positive turning point in her life’s journey.

“We thank Jacqueline for serving our country honorably through her military service,” said Danny Henderson, American Family vice president of clams.  “We’re honored to join with Gerber Collision & Glass to provide this vehicle Jacqueline needs to continue to move forward in life, and relieve the burden and worry around safe and reliable transportation.”

At Lumen Field for the presentation from American Family were: Dejuan Williams, senior manager, claims; Asim Rashid, sales district leader; and Matthew Baker, agency owner.

Representing Gerber Collision & Glass was Brian Cronk, regional vice president. Earon Brown from Seattle Vet Center was also on hand to support Jacqueline.

In addition, American Family Insurance partner, Copart, donated the vehicle towing for this event.

American Family Insurance and Gerber Collision & Glass have been honored to participate in the NABC Recycled Rides program providing vehicle gifts several times a year for more than a decade.

(Group photos, L to R): Matthew Baker, Asim Rashid, Brian Cronk, Jacqueline Barker, Earon Brown, DeJuan Williams.

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About American Family Insurance 
American Family Insurance, a mutual holding company based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance Group is the nation’s 12th-largest property/casualty insurance group, ranking No. 202 on the Fortune 500 list. The Group has a current ‘a+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for 75 years. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance Group also includes CONNECT, powered by American Family Insurance, Homesite and Main Street America Insurance and has approximately 11,000 employees nationwide.

Dontae Exford was the recipient of the vehicle donated by American Family Insurance and refurbished by Gerber Collision & Glass as part of the National Auto Body Council (NABC) Recycled Rides® program.

Through this program, American Family partners with local auto body shops to donate vehicles that have been declared a total loss, which could result from a collision, hail damage or other accident. This nationwide, nonprofit project, organized by the NABC, repairs and donates vehicles to deserving recipients.

Since 2007, the National Auto Body Council Recycled Rides Program, along with their partners like American Family, has presented more than 3,500 vehicles, valued at more than $50 million to both people in need, veterans and charitable organizations. 

Total-loss cars are a gain for recipient independence

When a car is declared a total loss, American Family pays the customer for the actual cash value of the vehicle before the loss. American Family usually takes possession of the vehicle and can sell it through a salvage vendor. With this program, rather than take the salvage proceeds, American Family donates the vehicles and a local auto body shop donates its services to repair them. Other vendors also offer parts and services. The vehicles are repaired to industry standards and meet safety requirements.

American Family and Gerber Collison & Glass worked together with a nonprofit organization to identify a deserving recipient for this gift. Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle.

This most recent recipient was chosen in collaboration with Community Advocates, an American Family Insurance Dreams Foundation partner organization based in Milwaukee.

Recipient is guest at American Family Field

Dontae was a special guest at the Milwaukee Brewers vs. Los Angeles Dodgers game on July 8 at American Family Field. 

Dontae has worked hard with the help of Community Advocates to address challenges in his life, including homelessness. In nominating Dontae, Community Advocates noted his drive and determination to better his life.

With their assistance and Dontae’s dedication, he now has stable employment and housing. However, a lack of reliable transportation has made it challenging to commute to work and also to be able to see his daughter, who lives in Kentucky. Dontae says the donation of this vehicle will be life-changing. He is committed to paying it forward through volunteering to help others with similar struggles and show them there is a positive path forward.

“We admire individuals like Dontae who, though facing very difficult challenges, have committed to doing the hard work and taking necessary steps to improve their lives,” said Tim Constien, American Family chief claims officer. “A lack of reliable transportation should not be an added barrier, and we’re proud to join with our partners to support the efforts of deserving recipients like Dontae by providing him with a refurbished vehicle as he continues on his positive journey toward self-reliance.” 

Bernie Brewer was on hand to present Dontae with the keys to a completely refurbished 2022 Toyota 4-Runner. Dontae was accompanied by his brother, Marcus Harris.

Also at American Family Field for the presentation was Constien, Ben Bilkey, director of adjusting services, and agency owner Ryan Norton. Representing Gerber Collision & Glass was Dennis DeMaio, national account manager, and Gary Bunce, senior vice president of sales. In attendance from the National Auto Body Council was board member Kristle Bollans. Keyjuane Jennings from Community Advocates was also on hand to support Dontae.

In addition, American Family Insurance partners Agero donated the vehicle towing for this event, and Copart donated the cost of the registration and title fees.

American Family Insurance and Gerber Collision & Glass have been honored to participate in the NABC Recycled Rides program providing vehicle gifts for more than a decade.

(Photos courtesy of Milwaukee Brewers).

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About American Family Insurance 
American Family Insurance, a mutual holding company based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance Group is the nation’s 12th-largest property/casualty insurance group, ranking No. 202 on the Fortune 500 list. The Group has a current ‘a+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for 75 years. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance Group also includes CONNECT, powered by American Family Insurance, Homesite and Main Street America Insurance and has approximately 11,000 employees nationwide.

American Family and Gerber Collison & Glass work together with a local nonprofit to identify a recipient for this gift; in this case, RSVP of Dane County nominated Heather. Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle. 

NABC Recycled Rides latest recipient 

Heather enlisted in the Wisconsin Army National Guard her senior year of high school in 2005. She was assigned to the 1158th Transportation Company in Black River Falls, Wisconsin, and served in Operation Iraqi Freedom where she had multiple assignment details. After deployment, she worked with the Wisconsin Military Academy as a supply technician. Specialist Gautsch transferred to the United States Army Reserve and continued her duties until her medical retirement in 2015. During her service, she earned the Army Commendation Medal, the Iraqi Campaign Medal, the Army Achievement Medal, and the Quilt of Valor in support of her decade of service to the military. 

Heather was presented with the vehicle during a presentation as part of the American Family Insurance Championship. American Family Insurance Chief Claims Officer Tim Constien presented Heather with a ceremonial key to a completely refurbished 2025 Honda CR-V. American Family partner Copart also generously donating a $1,000 gift card to Heather for auto needs. 

Heather’s dedication to veterans extends to her career as an employment specialist with Vocational Rehabilitation Specialists, where she provides job readiness training and career training for homeless, at-risk and recently incarcerated veterans. She assists with successful job placements and helps with the transition back to civilian life and other support to veterans in need. 

“Heather has shown dedication to her country through her military service, and that dedication has continued through service to her community and support of veterans, both in her full-time employment and through volunteering,” said Tim Constien, American Family chief claims officer. “We’re honored to provide Heather with a vehicle that eliminates the worry of having safe and reliable transportation.” 

American Family Insurance and Gerber Collision & Glass are honored to partner and participate in the NABC Recycled Rides program every year. 

Photo caption (group photo above): Alex Moore, Copart senior director of account management; recipient Heather Gautsch, Cliff Harrel, American Family associate vice president of adjusting services; Katie Pharr, NABC board member; and Dennis Demaio, Gerber Collision & Glass national accounts manager.

                                                                                                       # # # 

About American Family Insurance 
American Family Insurance, a mutual holding company based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance Group is the nation’s 12th-largest property/casualty insurance group, ranking No. 202 on the Fortune 500 list. The Group has a current ‘A+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for 75 years. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance Group also includes CONNECT, powered by American Family Insurance, Homesite and Main Street America Insurance and has approximately 11,000 employees nationwide. 
 

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About the American Family Insurance Group 
Based in Madison, Wisconsin, American Family Insurance has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investment and creative partnerships to address societal challenges. We act on our belief in diversity and inclusion by constantly evolving to meet customer needs and preferences. American Family Insurance group is the nation’s 12th-largest property/casualty insurance group, ranking No. 243 on the Fortune 500 list. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance group also includes CONNECT, powered by American Family Insurance, Homesite and Main Street America Insurance. Across these companies the group has nearly 11,000 employees nationwide. 

American Family Insurance and local body shop Gerber Collision & Glass teamed up to provide a special holiday gift – a refurbished vehicle – to an active-duty military member during a presentation December 22 at a UW Badger men’s basketball game in Madison.

U.S. Marine Lance Corporal Bil Altangerel of Madison, Wisconsin, was the recipient of the vehicle donated by American Family Insurance and refurbished by Gerber Collision & Glass as part of the national National Auto Body Council (NABC) Recycled Rides® program.

Through this program, American Family partners with local auto body shops to donate vehicles that have been declared a total loss, which could result from a collision, hail damage or other accident. This nationwide, nonprofit project, organized by the NABC, repairs and donates vehicles to deserving recipients.

Total-loss cars get new life and purpose

When a car is declared a total loss, American Family pays the customer for the actual cash value of the vehicle before the loss. American Family usually takes possession of the vehicle and can sell it through a salvage vendor. With this program, rather than take the salvage proceeds, American Family donates the vehicles and a local auto body shop donates its services to repair them. Other vendors also offer parts and services. The vehicles are repaired to industry standards and meet safety requirements. American Family and Gerber Collison & Glass worked together to identify a military member for this gift. Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle.

NABC Recycled Rides latest recipient

Lance Corporal Altangerel, is a first-generation immigrant from Mongolia and has proudly served in the U.S. Marine Corps for four years. He enlisted with a deep sense of gratitude and desire to give back to his adopted country. In 2023, he was honored as Marine of the Year by his Madison-based unit, Golf Company, 2nd Battalion, 24th Marines, where he currently serves as Infantry Team Leader and Combat Marksmanship Coach.

Altangerel was a special guest at the UW Badger men’s basketball game vs. Detroit Mercy on Sunday, Dec. 22 at the Kohl Center in Madison. During a halftime presentation, American Family Insurance Claims Director Ben Bilkey and agency owner Justin Scanlon, from Gerber Collision & Glass, Dave Griffin, market manager, and Mark Noworatzky, general manager, and from NABC Kristle Bollans, presented Altangerel with a ceremonial key to a completely refurbished 2022 Kia Sportage.

In addition to his military duties, Bil is a dedicated community volunteer, where he participates in many local Marine and VFW events. He is also a recent graduate of UW-Madison with a degree in business administration.

“American Family Insurance has been proud to partner with Gerber Collision & Glass for many years to provide refurbished vehicles through the Recycled Rides Program,” said Bilkey. “Bil is certainly a deserving recipient and we’re grateful to him for his dedicated service to our country as well as the contributions he makes to our community through his volunteer work.”

Altangerel expressed great appreciation for this gift and how the vehicle will have a tremendous positive impact on his life.

American Family Insurance and Gerber Collision & Glass are honored to partner and participate in the NABC Recycled Rides program every year.

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About the American Family Insurance Group 
American Family Insurance Group, a mutual holding company based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance Group is the nation’s 12th-largest property/casualty insurance group, ranking No. 243 on the Fortune 500 list. The Group has a current ‘a+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for 75 years. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance Group also includes CONNECT, powered by American Family Insurance, The General, Homesite and Main Street America Insurance and has approximately 12,000 employees nationwide.

Sergeant Amy Fletcher (U.S. Army retired) was the recipient of a vehicle donated by American Family Insurance and refurbished by Gerber Collision & Glass as part of the National Auto Body Council (NABC) Recycled Rides® program.

The presentation was made at the October 20 Green Bay Packers “Winter Warning” game presented by American Family. This game featured players and fans wearing white to bring early “whiteout” conditions at their home game at Lambeau Field.

Through the NABC Recycled Rides program, American Family partners with local auto body shops to donate vehicles that have been declared a total loss, which could result from a collision, hail damage or other accident. This nationwide, nonprofit project, organized by the NABC, repairs and donates vehicles to deserving recipients.

NABC Recycled Rides means new life for total-loss vehicles and new transportation for recipients

When a car is declared a total loss, American Family pays the customer for the actual cash value of the vehicle before the loss. American Family usually takes possession of the vehicle and can sell it through a salvage vendor. With this program, rather than take the salvage proceeds, American Family donates the vehicles and a local auto body shop donates its services to repair them. Other vendors also offer parts and services. The vehicles are repaired to industry standards and meet safety requirements.

American Family and Gerber Collison & Glass work together with a nonprofit organization to identify a deserving recipient, which often includes military veterans. For this presentation, the recipient was nominated by VetsNet Wisconsin Veterans Network.

Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle.

NABC Recycled Rides recipient

Retired U.S. Army Sergeant Fletcher was a special guest at the Packers vs. Houston Texans game on October. 20. 

Amy was a U.S. Army Sargent serving from 2005 to 2012, including a fourteen- month deployment for Operation Iraqi Freedom. She was the recipient of numerous awards, such as the Army Achievement Medal, Army Commendation Medal and Overseas Service Ribbon. After retiring from the Army, Amy worked assisting veterans across Wisconsin with a variety of different needs and helping them identify resources. She currently works as a care manager, assisting adults with disabilities and seniors in navigating their daily lives. She is s single mother of three children. The refurbished vehicle will ensure Amy has safe transportation for herself and her children.

“We’re very proud to be longtime participants in the NABC Recycled Rides program with our partners Gerber Collision & Glass to provide safe vehicles for deserving recipients,” said American Family Chief Claims Officer Tim Constien. “This beneficial program allows us to assist veterans like Amy with reliable transportation while also showing our appreciation for her service to our country, bravery, and the sacrifices she made during her military career. And today she continues to help some of the most vulnerable individuals in our society as a care manager. We hope she enjoys the reliable transportation this vehicle will provide her and her children.”

Representatives from the participating organizations presented Amy with the keys to a completely refurbished 2018 Chevy Silverado.

In addition to Tim Constien, also taking part in the presentation from American Family was Danny Henderson, claims vice president. Attending from Gerber Collision & Glass were Dennis DeMaio, national accounts manager, and Gary Bunce, senior vice president, sales. Representing NABC was Kristle Bollans.

American Family Insurance has been a partner of the Green Bay Packers since 2005, and just announced a multi-year renewal and expansion of the partnership.

American Family Insurance and Gerber Collision & Glass have been honored to participate in the NABC Recycled Rides program providing vehicle gifts for deserving recipients for more than a decade. 

This is the third NABC Recycled Rides presentation the companies have participated in during 2024. Previous vehicle gifts were presented at a Milwaukee Brewers game at American Family Field in Milwaukee, Wisconsin, and at the Colorado Rapids major league soccer game at DICK’s Sporting Goods Park in Commerce City, Colorado. There will be a fourth presentation in December in Madison, Wisconsin at a UW-Madison men’s basketball game.

Captions for photos at top: Amy Fletcher during her military service.
Group photo (left to right at presentation on field and screen: Gary Bunce, Danny Henderson, Kristle Bollans, Amy Fletcher, Tim Constien, Dennis DeMaio.

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About the American Family Insurance Group 
American Family Insurance Group, a mutual holding company based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance Group is the nation’s 12th-largest property/casualty insurance group, ranking No. 243 on the Fortune 500 list. The Group has a current ‘A+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for 75 years. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance Group also includes CONNECT, powered by American Family Insurance, The General, Homesite and Main Street America Insurance and has approximately 12,000 employees nationwide.

Sergeant Scott Sprague (U.S. Army retired) was the recipient of a vehicle donated by American Family Insurance and refurbished by Gerber Collision & Glass as part of the National Auto Body Council (NABC) Recycled Rides® program. The presentation was made at the October 5 Colorado Rapids match at DICK’S Sporting Goods Park in Commerce City.

Through this program, American Family partners with local auto body shops to donate vehicles that have been declared a total loss, which could result from a collision, hail damage or other accident. This nationwide, nonprofit project, organized by the NABC, repairs and donates vehicles to deserving recipients.

Donated vehicles and repairs mean new life for total-loss cars

When a car is declared a total loss, American Family pays the customer for the actual cash value of the vehicle before the loss. American Family usually takes possession of the vehicle and can sell it through a salvage vendor. With this program, rather than take the salvage proceeds, American Family donates the vehicles and a local auto body shop donates its services to repair them. Other vendors also offer parts and services. The vehicles are repaired to industry standards and meet safety requirements.

American Family and Gerber Collison & Glass worked together with a nonprofit organization to identify a deserving recipient for this gift, which often includes military veterans. Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle.

NABC Recycled Rides recipient in Colorado

Retired U.S. Army Sergeant Sprague was a special guest at the Colorado Rapids vs. Seattle Sounders match October 5. 

He served in the military for four years and was deployed to active conflict zones two times – to Iraq and to Afghanistan. While serving, he received multiple awards, including the Bronze Star medal with a valor device, Army Commendation medal, National Defense Service medal, and Global War on Terrorism expeditionary medal. He also received multiple Presidential Unit Citation medals. Scott was nominated for the NABC Recycled Rides program by HUD-Veterans Affairs Supported Housing, to assist him in getting reliable transportation.

“We’re long-time participants in the NABC Recycled Rides program with Gerber Collision & Glass, and we’re especially excited to have this vehicle presented at a Colorado Rapids match, one of American Family’s Major League Soccer partners,” said Gwen Larkin, American Family Insurance associate vice president, specialty claims. “We’re so pleased to be able to assist veterans like Scott, who have served their country bravely and with honor, in obtaining safe and reliable transportation.”

Representatives from the participating organizations presented Scott with the keys to a completely refurbished 2019 Toyota Tacoma. For the presentation at DICK’S Sporting Goods Park, Scott was accompanied by his daughter, Emma, and son, Silas.

In addition to Gwen Larkin, also attending the event from American Family Insurance Claims Services was Shawn Connor, director, adjusting services. Attending from Gerber Collision & Glass were Market Manager Doug Timmons and General Manager Kerry Raes. Debbie Teeter was in attendance representing NABC.

American Family Insurance and Gerber Collision & Glass have been honored to participate in the NABC Recycled Rides program providing vehicle gifts for deserving recipients for more than a decade.

American Family Insurance announced a multi-year partnership with the Colorado Rapids in April 2023.

Captions for photos at top: Scott Sprague while active duty in the U.S. Army. 
Group photo (left to right at presentation): Ella Sprague, (Ella’s friend), Silas Sprague, Scott Sprague, Gwen Larkin, Doug Timmons, Kerry Raes, Shawn Connor, Debbie Teeter. 

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About the American Family Insurance Group 
American Family Insurance Group, a mutual holding company based in Madison, Wis., has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investments and creative partnerships. American Family Insurance Group is the nation’s 12th-largest property/casualty insurance group, ranking No. 243 on the Fortune 500 list. The Group has a current ‘A+’ credit rating through AM Best, and has distinction as a “Standing the Test of Time” company, which is represented by having an AM Best financial strength rating of ‘A’ or better for 75 years. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance Group also includes CONNECT, powered by American Family Insurance, The General, Homesite and Main Street America Insurance and has approximately 12,000 employees nationwide.

Karli Mireles was the recipient of a vehicle donated by American Family Insurance and refurbished by Gerber Collision & Glass as part of the National Auto Body Council (NABC) Recycled Rides® program.

Through this program, American Family partners with local auto body shops to donate vehicles that have been declared a total loss, which could result from a collision, hail damage or other accident. This nationwide, nonprofit project, organized by the NABC, repairs and donates vehicles to deserving recipients.

Total-loss cars get new life with NABC Recycled Rides

When a car is declared a total loss, American Family pays the customer for the actual cash value of the vehicle before the loss. American Family usually takes possession of the vehicle and can sell it through a salvage vendor. With this program, rather than take the salvage proceeds, American Family donates the vehicles and a local auto body shop donates its services to repair them. Other vendors also offer parts and services. The vehicles are repaired to industry standards and meet safety requirements.

American Family and Gerber Collison & Glass worked together with a nonprofit organization to identify a deserving recipient for this gift. Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle.

NABC Recycled Rides latest recipient

Karli was a special guest at the Milwaukee Brewers vs. Los Angeles Dodgers game on August 12 at American Family Field. 

Karli has experienced homelessness and came to the Family Promise Organization of Washington County for shelter. With their support, she has worked hard to improve her situation, and has been able to obtain full-time employment and a promotion. Family Promise has also assisted in her search for permanent housing and a vehicle. She is thankful for this gift of reliable transportation that will allow her to continue on her path to self-sufficiency.

“When individuals who are highly motivated to take steps to better their lives, including seeking stable housing and employment, one barrier can be a lack of safe, reliable transportation,” said Tim Constien, chief claims officer for American Family Insurance Claims Services. “We’re proud to join with our partners to help address this challenge for a deserving recipient like Karli, a great example of what can be achieved through persistence and a positive attitude, as she works her way back to independence and a better life for her and her family.”

Representatives from the participating organizations presented Karli with the keys to a completely refurbished 2022 Toyota Corolla. Karli was accompanied by her daughter, Kylie Van Diver, for the presentation at American Family Field.

In addition to Tim Constien, also attending the event from American Family Insurance Claims Services were Wisconsin Sales Director Estelle Blockoms, and Jamie Weidner, senior vendor management specialist. Attending from Gerber Collision & Glass were Gary Bunce, senior vice president of sales and Dennis DeMaio, national account manager. From Gerber sister company, Glass America was chief operating officer John Wysseier, and from the NABC, Margaret Owen. Karlie was also supported by Lori Prescott, executive director of Family Promise of Greater Washington County.

American Family Insurance and Gerber Collision & Glass have been honored to participate in the NABC Recycled Rides program providing vehicle gifts for more than a decade.

Photo caption from group photo at top of page, left to right: Karli Mireles, Kylie Van Diver, Lori Prescott, Tim Constien, Estelle Blockoms, Jamie Weidner, Gary Bunce, Dennis DeMaio, John Wysseier, Margaret Owen.

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About the American Family Insurance Group
Based in Madison, Wisconsin, American Family Insurance has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investment and creative partnerships to address societal challenges. We act on our belief in diversity and inclusion by constantly evolving to meet customer needs and preferences. American Family Insurance group is the nation’s 12th-largest property/casualty insurance group, ranking No. 243 on the Fortune 500 list. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance group also includes CONNECT, powered by American Family Insurance, The General, Homesite and Main Street America Insurance. Across these companies the group has nearly 13,000 employees nationwide.

Through this program, American Family partners with local auto body shops to donate vehicles that have been declared a total loss, which could result from a collision, hail damage or other accident. This nationwide, nonprofit project, organized by the NABC, repairs and donates vehicles to deserving recipients.

Total-loss cars get new purpose with NABC Recycled Rides
When a car is declared a total loss, American Family pays the customer for the actual cash value of the vehicle before the loss. American Family usually takes possession of the vehicle and can sell it through a salvage vendor. With this program, rather than take the salvage proceeds, American Family donates the vehicles and a local auto body shop donates its services to repair them. Other vendors also offer parts and services. The vehicles are repaired to industry standards and meet safety requirements. American Family and Gerber Collison & Glass worked together to identify a military veteran for this gift. Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle.

NABC Recycled Rides latest recipient
Stewart was a special guest at the UW Badger men’s basketball game vs. Chicago State on Friday, Dec. 22 at the Kohl Center in Madison. American Family Insurance Chief Claims Officer Tim Constien and Chief Underwriting Officer Dan Kelly, and from Gerber Collision & Glass, Dave Griffin, market manager-Wisconsin West and Rheann Schleiter, general manager of the Wayne Terrace location, presented Stewart with the keys to a completely refurbished 2020 Ford Escape. In addition, one of American Family’s partners, Copart Auto Auctions, paid for registration and title fees for the new vehicle.

Retired Sergeant Officer-in-Charge Stewart Moran served in the U.S. Army for five years and was deployed to active conflict zones three times during his tenure – once to Kosovo and twice to Iraq. During his last deployment, he was injured by a roadside improvised explosive device. For his injuries and actions following this attack, he was awarded the Purple Heart, a solemn distinction that signifies a service member has greatly sacrificed themselves while in the line of duty. As a retired military veteran, Stewart works with Sierra Delta, a local non-profit wellness organization dedicated to empowering veterans through tailored support, dog training grants, resources, community opportunities and service to others.

“The NABC Recycled Rides is a beneficial program that allows insurers like American Family and repair shops like Gerber Collision & Glass to partner together to provide safe and reliable vehicles to deserving recipients,” said Constien. “We’re proud to be long-time participants in this program and tonight honor Stewart, who served our country with honor and continues to assist other veterans."

Also attending the event from American Family Insurance Claims Services were: Jim Hanneman, divisional manager, vendor management; Jeremiah Libers, divisional manager, auto physical damage; Andy McCormick, front line manager, auto physical damage; and Jamie Weidner, claims vendor specialist, vendor management.

American Family Insurance and Gerber Collision & Glass are honored to participate in the NABC Recycled Rides program every year and provide vehicle gifts to deserving recipients.

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About the American Family Insurance Group
Based in Madison, Wisconsin, American Family Insurance has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investment and creative partnerships to address societal challenges. We act on our belief in diversity and inclusion by constantly evolving to meet customer needs and preferences. American Family Insurance group is the nation’s 12th-largest property/casualty insurance group, ranking No. 301 on the Fortune 500 list. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance group also includes CONNECT, powered by American Family Insurance, The General, Homesite and Main Street America Insurance. Across these companies the group has nearly 12,500 employees nationwide.

Through this program, American Family partners with local auto body shops to donate vehicles that have been declared a total loss, which could result from a collision, hail damage or other accident. This nationwide, nonprofit project, organized by the NABC repairs and donates vehicles to deserving recipients.

Total-loss cars get new purpose with NABC Recycled Rides
When a car is declared a total loss, American Family pays the customer for the actual cash value of the vehicle before the loss. American Family usually takes possession of the vehicle and can sell it through a salvage vendor. With this program, rather than take the salvage proceeds, American Family donates the vehicles and a local auto body shop donates its services to repair them. Other vendors also offer parts and services. The vehicles are repaired to industry standards and meet safety requirements. American Family and Gerber Collison & Glass worked together to identify a local active-duty military member for this gift. Recipients meet certain requirements such as need, valid driver’s license and ability to insure and maintain the vehicle.

NABC Recycled Rides latest recipient
Abby and her family were special guests at the Milwaukee Brewers^TM vs. Cincinnati Reds game on July 25 at American Family Field. American Family Insurance Chief Claims Officer Tim Constien and Gerber Collision & Glass Marketing Manager Jen Fisher presented Abby with the keys to a completely refurbished 2017 Toyota RAV4.

“American Family and Gerber have participated together in the NABC Recycled Rides program for more than 10 years,” said Constien. “We’re proud of this partnership that provides safe, reliable vehicles to deserving recipients, including those serving our country, like Abby.”

Abby, a Wisconsin native, joined the Air National Guard in September of 2020. She serves as a fire protection engineer and is certified as a civilian emergency medical technician. In 2022, Abby’s Milwaukee-based unit was called to serve in the Middle East, returning home safely in February of this year. For her service, Abby was awarded the Air Force Achievement Medal. In addition to her military service, the senior airman is a full-time student at the University of Wisconsin-Madison, studying civil engineering and Russian. Abby is proud to be the first generation to attend college in her family.

Abby was accompanied by her parents, Kristy and James, and her sisters, Emily and Kayla, for the presentation at American Family Field.

Also attending the event from American Family Insurance Claims Services were: Jim Hanneman, divisional manager-claim services; and Jamie Weidner, claims vendor specialist. Attending from Gerber Collision & Glass were: Brian Kaner, CEO; and Christopher Zdroik, general manager.

American Family Insurance and Gerber Collision & Glass are honored to participate in the NABC Recycled Rides program every year and provide vehicle gifts to deserving recipients.

Photo caption (L to R): Abby Boyle, Emily Boyle, Kayla Boyle, Tim Constien, Jim Hanneman, Jamie Weidner, Brian Kaner, Jen Fisher, Chris Zdroik.

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About the American Family Insurance Group
Based in Madison, Wisconsin, American Family Insurance has been serving customers since 1927. We inspire, protect and restore dreams through our insurance products, exceptional service from our agency owners and employees, community investment and creative partnerships to address societal challenges. We act on our belief in diversity and inclusion by constantly evolving to meet customer needs and preferences. American Family Insurance group is the nation’s 12th-largest property/casualty insurance group, ranking No. 301 on the Fortune 500 list. The group sells American Family-brand products, primarily through exclusive agency owners in 19 states. The American Family Insurance group also includes CONNECT, powered by American Family Insurance, The General, Homesite and Main Street America Insurance. Across these companies the group has nearly 13,000 employees nationwide.